Codesaint Technologies

PRACTICE 05/06 · MANAGED IT & INFRASTRUCTURE

Your IT department, without the headcount.

Servers, networks, laptops, email, backups — the things nobody notices until they fail. We run them on defined SLAs for businesses across Delhi NCR, on-site when it matters and remote when it's faster.

IT support discussion in a business meeting

▮ CAPABILITIES

● SLA-BACKED

IT Support & Annual Maintenance (AMC)

A single number your team calls when anything breaks — with response times in the contract, not in promises.

  • Helpdesk for staff, on-site visits when needed
  • Preventive maintenance calendar
  • Vendor coordination (ISPs, OEMs, printers)
  • Quarterly health reports
DESIGNED & DOCUMENTED

Network Infrastructure

Office networks designed for how you actually work — and documented so you're never hostage to one vendor.

  • Structured cabling, Wi-Fi planning, VLANs
  • Dual-WAN failover for zero-internet-downtime
  • Firewall and access control
  • Full network documentation handed over
MICROSOFT 365 · INTUNE

Endpoint Management & Security

Every company laptop configured, updated, and recoverable — managed centrally through Microsoft 365 and Intune.

  • Device enrollment and policy baselines
  • Email security and access control
  • Data protection for lost/stolen devices
  • Staff onboarding/offboarding in hours, not days
PROJECT-BASED

Office IT Setup & Relocation

New office or moving? Walk in on day one with everything working.

  • End-to-end setup: internet, network, devices, printers
  • Zero-downtime relocation planning

What it costs

AMC and infrastructure support are priced as flat monthly fees per device or endpoint, agreed in writing before coverage begins — no surprise call-out charges.

▮ FAQ

Response commitments are set out per contract based on the coverage tier agreed with you — ask for our current SLA tiers when you request a quote. We only commit to times we can keep.

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